Terms and Conditions
At Julie Mathews Therapy, we are committed to providing ethical, professional, and secure mental health services. These Terms and Conditions outline the legal agreement between you and Julie Mathews Therapy when using our website or receiving services. By accessing our website or engaging with our services, you agree to the terms outlined below.
This agreement is governed by the laws of the State of Utah, including the Utah Consumer Privacy Act (UCPA) and the Utah Telehealth Act, where applicable.
1. Acceptance of Terms
By using our website or services, you confirm that you have read, understood, and agree to these Terms and Conditions, as well as our Privacy Policy. If you do not agree, you may not use our website or services.
2. Services Provided
Julie Mathews Therapy offers licensed mental health services within the state of Utah. Services include individual therapy, consultation, and telehealth (virtual therapy) in accordance with the Utah Telehealth Act. You must reside in Utah or be located in a state where the therapist is legally permitted to provide services at the time of service delivery.
3. No Emergency Services
Julie Mathews Therapy does not provide crisis intervention or emergency services. If you are experiencing a mental health emergency, call 911 or the Utah Crisis Line at 988, available 24/7.
4. Eligibility and Age Restrictions
Our therapy services are intended for adults and, in certain cases, minors with parental or guardian consent, in compliance with Utah Code § 62A-2-101 and related state laws. We do not knowingly provide services to individuals under the age of 13, in alignment with the Children’s Online Privacy Protection Act (COPPA) and UCPA.
5. Scheduling and Cancellations
You are responsible for attending all scheduled appointments on time. Cancellations require 24 hours’ notice to avoid charges. No-shows and late cancellations may be subject to a cancellation fee, as outlined in your intake agreement. Repeated late cancellations may result in the discontinuation of services.
6. Fees and Payment
All fees will be communicated prior to the start of services. Payment is due at the time of service unless otherwise arranged. We do not currently accept direct insurance billing but can provide a superbill for reimbursement if requested.
Payment processing is handled via secure third-party services compliant with industry standards. We do not store payment details on our servers.
7. Confidentiality and Privacy
All client information is handled in accordance with Utah confidentiality laws (e.g., Utah Code § 58-60-114) and federal standards (HIPAA). Information shared during sessions is confidential, except as required or permitted by law—such as in cases of risk of harm, abuse reporting, or court orders.
Our website also complies with the Utah Consumer Privacy Act (UCPA). Please review our Privacy Policy for detailed information about how we collect, use, and store your personal data.
8. Use of Website
You agree to use our website lawfully and in a manner consistent with all Utah consumer protection regulations. You may not:
- Attempt to gain unauthorized access to our systems.
- Use the site to transmit malicious code or unsolicited messages.
- Misrepresent your identity or relationship to Julie Mathews Therapy.
Violation of these terms may result in blocked access and legal action under Utah Code Title 13 – Commerce and Trade.
9. Intellectual Property
All materials on this site—including content, logos, and design—are the intellectual property of Julie Mathews Therapy or its licensors and are protected under U.S. and Utah copyright law. You may not copy, reproduce, or distribute any materials without prior written consent.
10. Teletherapy
Julie Mathews Therapy provides virtual therapy sessions using secure, HIPAA-compliant platforms. Clients receiving telehealth services must physically be in the during the session unless otherwise permitted by interjurisdictional agreements.
By engaging in teletherapy, you acknowledge the inherent limitations of remote care and accept responsibility for ensuring privacy on your end.
11. Limitation of Liability
Julie Mathews Therapy is not liable for indirect or incidental damages related to the use or inability to use our services or website. We do not guarantee outcomes of therapy, which depend on numerous individual factors.
12. Third-Party Links
Our website may include links to third-party websites. Julie Mathews Therapy is not responsible for the content or privacy practices of external websites and encourages users to review their respective terms and policies.
13. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time to reflect changes in services, technology, or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of any changes.
14. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the State of Utah, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Utah. By using our services, you consent to the jurisdiction of these courts.
15. Contact Us
If you have questions or concerns regarding these Terms and Conditions, please contact:
Julie Mathews Therapy
Email: juliemathewstherapy@gmail.com
Phone: 435-668-4734
Website: https://juliemathewstherapy.com
This Terms and Conditions document is designed to comply with Utah state law, including the Utah Consumer Privacy Act (UCPA), the Utah Telehealth Act, and other relevant statutes. For legal advice specific to your situation, consider consulting with a Utah-based attorney.